Helping Law Firms Scale Their Business with RizeUp Media 490

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Marketing your own law firm is an ongoing job for us entrepreneurs. A job that RizeUp Media has taken off owners plates, as they offer marketing services. In this episode Travis and Vaidas deep dive into the do’s and don’ts for lawyer websites. As well as short term and long term marketing strategies according to your firm’s needs. Let’s dive in!

1:12 RizeUp Media’s sweetspot and how they help lawyers market themselves!

2:47 What does this “help” look like for lawyers? 

4:28 Step one: you need to know your marketing need …

9:20  Lawyer websites done INCORRECTLY! 🫣

15:22 How different is better than better —- but what about the things that are similar on lawyers websites!?

19:40 Tips for people who need to get cases in the door right NOW!

Jim’s Hack: Use the app Read Wise which takes all your Kindle reader highlights and it will email them! Which is great to retrigger some of the thoughts that you had about the book you read. 

Travis’s Tip: Make sure you are tracking all of your different campaigns separately. You need to KNOW where your people are coming from.

Vaidas’s Tip: Answer the phone when it rings with a human! After all the work and money you’ve put into marketing make sure this next step is in place. As well as, know how your staff is interacting with your potential clients.

Tyson’s Tip: Use the Google Chrome extension called Checker Plus for Gmail. It allows you a quick peek into your email. You can send out a quick email or check a top priority email without getting sucked into email. 

🎥 Watch the full video on YouTube.

Connect with RizeUp Media:

Resources:

Resources: Helping Law Firms Scale Their Business with RizeUp Media

Speaker 1
Run your law firm the right way. This is the maximum lawyer podcast, podcast, your hosts, Jim hacking and Tyson metrics. Let’s partner up and maximize your firm. Welcome to the show.

Jim Hacking
Welcome back to the maximum lawyer Podcast. I’m Jim hacking.

Tyson Mutrux
And isometrics What’s up Jimmy

Jim Hacking
Tyson, my friend, you know, the joys of running a law firm are eternal. It’s a series of ups and downs. You never know what’s going to happen. You try to plan you try to make things as good as they can be. But every now and then life throws you a curveball. It’s just an interesting, interesting ride.

Tyson Mutrux
Yeah, the I guess one of the things I like about is every day, it’s every day, every day is different for me every single day, I’ve got a very structured calendar, but still everything’s different. So you’re right, the ups and downs. But you know, what’s great about it is they’re great companies like rise of media that can make a big portion of our lives much easier. Ryza I just want to get off right off the bat, sorry about how appreciative we are Verizon media, they were our q1 mastermind sponsor, and people loved it. So thank you both Vitus and Travis, for that. It’s great. But I’ll let what whoever wants to take this first, but tell us about Ryza media and how it came to be.

Travis
Yeah, so my partners and I, we pretty much we have 23 full time employees. And basically, everybody here has at least 10 years of experience exclusively marketing with lawyers. And so we have about five years ago, I guess, like most folks thought, we can make the widget a little bit better than where we’re currently working. And so we we set off on a journey to hang your own shingle. And here we are to 300 clients later nationwide. And we set out to see if we could work with law firms and kind of roll up our sleeves and get in the trenches with them and help them scale their business. And everything we do is month a month. And we structured it that way. Because we figured number one, that’s how we want to be treated by our vendors. And number two, we figure if we’re competent at what we do, we don’t need long term contracts and knock on wood. Here we are four or five years later, and our retention rate is through the roof. And we like to think that we’re doing really good work and helping helping law firms really help scale the business, whether they’re a solo practitioner, just hanging a shingle themselves, or a bigger firm that has, you know, 2030 4050 years of combined experience. We like to think we’re a fit for them and anywhere in between.

Jim Hacking
That’s awesome. Tell us what it’s like, when you start working with a new client. What is the experience, like from the lawyer’s perspective,

Vaidas
you know, I tried to say, we’ve been doing this a long time, you’re 21 for me in helping law firms market themselves. So we tried to take a different approach of customizing solutions for each individual law firm and taking a look at you know, what their, what their goals are to accomplish, you know, where we came from, it was sort of almost Website in a Box, some little bit of customization, almost offering the same thing to everybody customize a little bit and then put it out there and hope it works. We look at it in a different way. And that’s why we we don’t do long term contracts, but it holds our feet to the fire to, to basically perform and, and get results for these clients. And the feedback that I’ve had since joining rise up is that they’ve been very impressed with our approach and how quickly we actually explain what we’re going to do for him also the trackability of the tool. So to answer your question, how do we begin, we do a lot of different things. We do everything from website design, social media, Google Local Service, ads, pay per click, all of those things, some of the clients we work with, we do everything for some of them only one piece of that, but we look at it as that kind of approach where depending on what your goals are, do you want more clients? Do you want to grow? Do you need a new website, a lot of firms actually they don’t even really know if what they’re doing is working or not. So when we dive into that analysis, that seems to be a really big help and even the firms that think they know a lot of times don’t so when we sort of exposed or maybe some weaknesses or some areas where they can actually go after new business that tends to move the needle a lot

Tyson Mutrux
you know whenever I first met both of you it was it was interesting because like you got a little swagger T I got I gotta admit Yeah little bit rise up Scott some swagger which I really like I liked that about you all, you all are confident about your business that I think it takes a lot of guts to say in this industry with a lot of picky clients. Let’s be honest, attorneys are really picky. Right? And they expect results which is which is reasonable, right? You spent a lot of money on digital marketing expect the return on your investment but I want to talk more about this month a month contract because no one else does that right there like yearly contract. If you’re locked in some of the companies, you don’t even own your own content, which is insane. So talk about, I guess the risk that you take with that, why why go month to month contract when no one no one else is doing it. Because that’s, that’s really interesting to me,

Travis
I didn’t really go back to when we, when we started launching this, we’re confident what we can do. And we weren’t trying to get firms to come on for a month, we want them on for years to come and grow with them. And, and what we’ve seen in what I think a lot of agencies don’t do is sit down with the firm’s that kind of piggyback on your question, Jim, is sit down with a firm and figure out what is it they’re trying to do. And as a business owner, myself, being in their shoes, make sure they’re utilizing the right tool, and utilize and make sure their expectations are set correctly. Like, you know, if you’re, when you’re doing a website, I don’t care what anybody tells you, that’s a long longer term approach, you got to be in. Even if you, you have a humongous budget, and you’re just starting out with a website, you’re not going to show up on the first page, 30 days, 60 days from now, there’s other tools like pay per click, or social media or local service ads and things of that nature, that will turn on like a light switch, that’s more of an instant gratification type of tool. And so sitting down with folks, and you know, depending on their practice area, like there’s a law firm, there’s a lawyer, they get through that, you know, if they do personal injury, for example, it’s a contingency based billing that they do, right. And so, you know, depending on the type of love that they do, like, for example, personal injury, you know, have they factored in? Have they thought it through that, how they get paid, it can with contingency, even if we were to, you know, I tell personal injury attorneys, even if I show up on the phone call with five car accident, clients over my shoulder, even if I handed it to him right there, right then in there, they’re still not seeing money on that for probably 612 months. So do they need or do they want a longer term strategy that’s going to take 612 months to build up, and then factor in clients are coming in. At that point, he may need to float your marketing first 1218 months, as opposed to using some of these other tools, where that gives them instant gratification, we get the phone ring in the next 3060 days, and get the cash flow going help them really scale the business. And I think we we take an approach of looking at it through their eyes and making sure they’ve thought this through and sharing what some experiences that we’ve had with some of the other firms that we work with, to make sure that they’re making the right decision. And what we found out is, if you’re doing that, and they have the right expectations, it doesn’t matter about the contract, you know, if we’re guiding them in the right way to where they’re able to, you know, get more clients, get more revenue, get more exposure, whatever their goals are, because we found that every firm between Vitus and I, we’ve worked with 1000s and 1000s of firms over the last couple of decades. And it doesn’t seem like I don’t know that we run into two firms that have the exact same goals. You know, they may have different types of cases, different geography, you know, how many cases they want to see come in the door. And so those are all factors that if you do if we do the right thing for the client on the front end, or you know, we’re in partnership with them, and the contracts don’t matter.

Vaidas
Yeah, and let me just add to that for a second. You know, we come from organization that required annual contracts, and if not longer for some of the products that we sold, and on numerous occasions, it becomes an issue if if they’re not happy with the results they’re getting, if they’re not getting what what they believe that they’re paying for, you know, we’re pretty much stuck, like we can try to make things right or whatever. But every firm that I talked to now, when we tell them that we don’t do contracts, I mean, their jaws almost on the floor, because they’ve all had that experience with somebody that, hey, sounded great when we started and maybe even worked in the beginning, but now they feel they’re getting nothing. And then they’re still stuck in some kind of long term contract. And when we tell them that, like, Hey, you can leave at any time, you know, 30 days notice you’re out the door, and that holds our feet to the fire to basically perform because we like Travis said, We don’t want you for a month, we want you for years. And it is such a response. And the reaction that we get from attorneys when we say that is like pretty serious. Like no one’s ever offered that and, and we don’t do it as a gimmick, we do it because we truly believe in the results that we get

Jim Hacking
changing gears a little bit. One of the best episodes most fun Tyson and I ever had on the podcast was a show that we did we called Wall firm website roulette. And we would I would yell out of town Tyson would yell out a practice area and then we google that in that town. And then we sort of critiqued the website. I think that would be a great content play for you guys just generally to do a show you could do a show just about that to show your expertise. But when you guys come across websites that you’re not affiliated with, what are the things that you spot most often that lawyers are doing incorrectly?

Travis
Yeah, I think I think the very first thing that we Look for or what anybody should look for, is can you tell within 510 seconds what the lawyer does, I can’t tell you how many times I’m preparing for a meeting someone approaches us and want wants to inquire about our services, and I jump on their website. And it takes me five or 10 minutes to figure it out. I gotta read through all their content just to figure out what they’re doing and what they do for law, what type of blog do they practice, right? You got to remember most the average person doesn’t realize how specialized lawyers are. Right? That’s why you ask any lawyer, you know, a personal injury lawyer, I’m Why do your friends and family call you for DUIs and divorces and contracts and things of that nature? And they always need Yes, and I go, you tell them everything’s given what you do, what type of law you practice, but they still call you when they run into an issue. And they go yes. So the average person doesn’t realize, especially how specialized most attorneys are, especially in the bigger markets, right. And so when they come to your website, they got to know within a split second, because people’s attention span in this day, and age phones, beeping and social media and all this, you know, 24 hour news cycle and things of that, gotta capture your attention right away. Because the biggest enemy is the backbone. If they don’t understand or don’t know what they do, if you’re not talking to their issue or problem, they’re going to hit the back button and go pick somebody else. So that I would say number one, that’s and that’s not anything technical or anything of that nature. But just priority number one is tell somebody what you do and make sure somebody knows what they what you do within a few seconds of getting to your website, and make sure they can contact you, you have a contact form, because most people are doing searches on things like this, as opposed to a desktop. So make sure you have your phone numbers at the top right, make sure there’s a contact form, just basic stuff, you don’t once again, it’s too easy for them to hit the back button, and go even if it’s referrals, forget it right. Every attorney will tell you, they do family law and I say hey, where do you send your you get a DUI leave where you send them, they’ll rattle off two or three names, right. And stats show that most people look at five to seven websites before they pick an attorney to call. So all those types of things, make it easy on them. Make sure your website is mobile friendly. Because that’s where it’s been this way for a few years. Now more people do searches on a phone than they do a desktop. So make sure let people know what you do right off the bat. And make sure that make it easy on them to to contact you. They’ll make it a you know, they’ll make it a maze for them to try to they gotta navigate your site just to find your phone number. That’s a big, big issue.

Vaidas
Yeah, let me kind of chime in on top of that is that, you know, every lawyer thinks every referral that comes to them, they get hired? Well, I would argue referrals come in twos or threes. So you’re getting compared to somebody, right? And there’s, I would say almost 100% chance that before they walk into your office, they’re gonna go to your website. So do you feel Mr. Attorney that your website represents you and why they should hire you and your expertise and all those things? And I had reactions are like, Oh, I wouldn’t send anybody to my website, you know, it’s too basic, or my, my niece did it for me, it’s just a business. So it’s like, you need your website to represent the same experience they had this is if they’re walking into the front office of your of your lobby, and having that experience. And so that sort of, you know, creates a like, wow, that’s definitely not what’s going on. That’s not all of them. But that seems to be your reaction. And so, you know, your website is their first impression of you. What does that say? It’s really important, and things that people can do that, that sort of differentiate, because, like Travis said, most people, they only need an attorney, when they need an attorney. They’re not versed and know a bunch of things. How are you different from everybody else that does what you do. And one of the big things that can help with that is having videos where they’re actually talking, you know, they hear us talking about maybe what their problem is, so they feel there’s almost a connection, because they actually hear you speak, it’s just not your photo on a website. So, so something like that. And then really the most important thing is and It shocks me to this day, how few attorneys have any clue if their website’s actually working or not. While the phone’s ringing, so I guess it’s working, you know, you’re getting kind of reporting. Yeah, but I don’t look at it, you know, and it’s like, wow, I mean, you’re spending however much money on this. You want to know, what’s actually delivering results and what isn’t. And one of the things that we do and rise up is, we have analytics that track every single phone call where it comes from, does it come from a Google ad? Does it come from your website? Does it come from a direct directory, does it come from a referral? So we can actually analyze that data and say, Hey, you’re spending this much money 50% of your of your clients are coming from this. So maybe we put a little more emphasis on that. So the analysis of the ROI is really important. And, and that’s what we try to, you know, to make clear that that’s trackable through what we offer

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Tyson Mutrux
So I want to ask you both. So the kind of want to juxtapose what Travis said about really getting the basics down, right, with something that always sticks with me with Sally Hogshead. She says, you know, different is better than better, right? And Vitus, he just kind of mentioned about like being different. But you go to some of these when you go to some websites, and it not necessarily attorney websites, but they are drastically different from what you’re used to see. So how much danger is there in having a very, very different website from what people are used to seeing. So if you go to like my website, you get the number, the top right corner. DMS is the same way. But it doesn’t really fit within that mold of different is better than better. So I’m just curious what your thoughts are on that.

Vaidas
Let me chime in real quick trap, and then I’ll let you take it. So we are coming head to having done this for a long time. There are analytics that tell you like what people navigate to on a homepage, right? So like, Where’s the phone number? Where’s the contact form? Is it clear what you do? So, I mean, there’s all sorts of heat maps that show you where people eyes go, and where what needs to be where, right the the navigation and those sorts of things. So there’s an element to the structure of the site that needs to be there. Because if that information is not there, you’re gonna have a failure. However, a lot of law firm websites think they all look the same, they’ve got the same imagery, they got all this stuff, we know that the firms that provide professional photography, for example, have their office of the of the lawyers versus using stock imagery that makes it that differentiates it right, it makes it personal. We’ve got some websites that are you know, I would say almost artwork, I mean, they’re they’re, they’re so different than everybody else. And I think on some level, that’s, that’s a positive, because it does make you stand out, it might turn some people off. But you know, there’s the argument that all of all legal websites look exactly the same. And if that’s the product that you’re producing, I would say that’s a problem, I would say that we’ve got hundreds of websites, and most cases, they all look very different. Because we’ve got a great team of designers that do stuff for us. And the involvement that we have with the clients that we work with and having them have input to what they want, what they like what they don’t like, versus hey, here’s two choices, pick a or b, and we’ll slap your name on it makes a big difference.

Travis
Yeah, I agree being a little bit different, or a lot different, as long as the two buys this point, from a structure standpoint, and that some of the things that from a marketing standpoint, we want on their like contact form or phone numbers and make sure that they understand who you are, make sure they you know, in show your reviews and, and have locations and things of that nature is great. And I also think having something a little bit different to that doesn’t look like everybody else is helpful. I mean, you attract who you are, right? Have your personality on your website. And you know, you’re not going to you’re not going to win every client, but you’re going to attract kind of your tribe, if you will, as we say in the marketing world. And so have that stand out. And no doubt, no doubt. I think that’s a way to go.

Vaidas
Yeah. So let me kind of say where that as an example, if I’m a criminal defense attorney, you know, most people that are accused of a crime, they don’t care if they like the attorney, they just want to know he’s good in the courtroom. And he gets results, right. So pardon the French, but I want a total jerk or guidance, I he’s not going to be my friend, I just want him to get me out of jail or whatever I’m being charged with family law is a little different, right? People know that they’re going to have to sit down if it’s going to be a divorce or custody thing that you’re going to get asked a lot of personal questions about, you know, your relationships and that sort of thing. With family law, it seems like they’re gonna want to be someone that they may actually have more of a relation to, because they’re gonna have to share some intimate details, right? Personal Injury, again, like I just want to know you when I don’t, I don’t have to like you, I just want to know you get results. So depending on the practice area, how you present yourself on the website, some of these lawyers have these big powerful arms crossed images, like look at me on great, I would argue the website’s really never about the attorney, I just like that the person just wants to know whatever they’re actually looking for, that you can get them the result that they’re looking for, whether it’s getting me out of jail, getting me money for a car wreck, give me my kids back. And that’s that’s the websites job is to present that in a way that makes you an obvious alternative to the other people they may be considering

Jim Hacking
my last question, every now and then we hear from a law firm owner who’s like, I need to get cases in quickly, like right now, like, what are the and then you know, like, people will say, Well, you got a great podcast, and I’m like, Yeah, but a podcast is a long play long play. So what tips do you have for people that need to get in a case or two sooner rather than later? How

Travis
to get kids in the door right away I think really depends on practice area. But from a 50,000 foot view, I think every I think every attorney out there is absolutely nuts not to have if they’re looking for more cases it is have a line in the water with Google Local Service ads. And what happened is is Google came out about two years ago, they’ve been doing this for contractors.

Vaidas
Real quick, just to clarify, because we don’t have a shared screen here. If you were to Google injury attorney, Phoenix, what those local service ads are, for people that are listening to this are the three photos that show up at the top above everything. Okay? Those are guaranteed phone calls from Google. So

Travis
yeah, so those three pictures at the top, that’s Google, they they’ve been doing this for, like I was saying plumbers and contractors, and so forth for years and years and years, they rolled them out to attorneys about two years ago. And it’s their new pay per call program. And it’s for even for the attorneys that are maybe listening or I’m totally risk averse, and don’t want to take a chance in marketing, this would be the product for you as well. And because you’re only paying when it when your phone actually rings, and when the phone calls come in, if they’re in the wrong practice area, or the wrong geography or if it’s a sales guy, or a bot or a current client, or any of those types of things, you can dispute that call and get your money back. And some of the value add that we run here, when we’re managing those is we have staff internally that listens to all those calls and send it sends in those disputes for you. But that is in many, many markets. Sometimes the ads don’t even show up. Because until you until three firms are signed up, you don’t even see those ads, when two firms show up or signed up, they show up on a cell phone. But if we’ve running into markets hack in Arizona and Phoenix right now there’s, there’s one or comp attorney signed up for this thing. And were just talking to a firm yesterday. And we’re like, you could be the king of the castle here and for the foreseeable future until other firms sign up. And so those right now, in my 15 years doing this, it’s the best piece of marketing I’ve seen in quite some time. Because Google, they run the world at this point, right? They took their new product, and they stuck to it at the very, very top and everything else when it’s pushed down. And and you’re able to see clients come in the door right away. And it’s not an even for another cool thing. For the smaller firms. It’s not like Pay Per Click where it’s just who has the deepest pockets who can bid the biggest bid per click with local service ads, it’s determined on location, it’s a turnaround reviews, so you got to do some legwork and get your clients to review you. And budget is certainly a consideration. But it’s not the only thing, you know that you can’t just throw 100 grand a week at this and think you’re gonna dominate like you can with PPC, this is a little bit more this a lot and that that frustrates the firms with huge war chest certainly. But it definitely gives the chance to everybody else that doesn’t have to compete dollar for dollar. If you need to do good work, you need to get good reviews. And so anyway, that would be no doubt that would be I would tell every law firm out there to at least get signed up. You can always pause it, things of that nature. But yeah, no doubt that would be the move that every attorney needs to do. Like yesterday, no question.

Vaidas
And to top off what Travis said, It’s shocking to me how many people I point those out to and I know what those are, that’s their pay per click thing. And it’s like actually, it’s not it’s not pay per click Pay Per Click has been around for a very long time, they just assume that it’s exactly the same thing. And it takes this big war chest of money to compete. Like Travis said, Google has put this above everything. It’s the top of the page on a cell phone, it’s the first thing that you see with two images versus three. And unlike everything else that you spend money on that is there to drive traffic to your website, or clicks or this sort of thing. This is guaranteed phone calls, the phone doesn’t ring. Google doesn’t charge anything. And if the if the wrong person calls you, it’s now your practice here is to get a refund. There’s not a better cost per client acquisition. that’s out there right now. We were actually talking to one of your members right now. And he’s like, I would take every dime I have and put it into that local service, local service ad program, because it’s the cheapest way I’m getting clients and he’s doing all these other things as well. So my tribe said, You need to at least sign up for it. It’s the best thing that’s out there right now. And it guarantees phone calls.

Tyson Mutrux
I love it. I think that that that by itself. It’s worth the price of admission to listen to this podcast. So very good. We do need to wrap things up though. Before I do. I want to remind everyone to join us in the big Facebook group. Get involved there a lot of great information being shared. If you want a more high level conversation. Join us in the guild go to max law guild.com And you can come to one of our quarterly masterminds if that’s something you’d want you are interested in. And while you’re listening the rest of this episode if you get anything from these episodes if you will leave us a five star review help us spread the love to others. attorneys I need some help. Jimmy, what’s your hack of the week?

Jim Hacking
My hack of the week is a great little app. It’s called Read wise and what it does, I’m a big Kindle reader. And it’ll go through and it’ll find your highlights, and it’ll email you random highlights from books that you’ve read. And it’s great to retrigger some of the thoughts that you had about it. So I think it’s free or might be four bucks, but it’s super easy. And I get a little reminder of things that I thought before things that I wanted to follow up on and with undiagnosed ADHD, it’s really great for me. So that’s my hack of the week. Fellas, I gotta, I gotta run to my next meeting. I’m gonna let Tyson wrap up the show. Thanks so much for sponsoring the conference and for being on the show with us. Really appreciate it.

Vaidas
Thank you. Absolutely.

Tyson Mutrux
I see Joe. Hi, Travis, and Vitus, we always ask our guests to give us a tip or hack the week, it could be a bug, it could be a podcast, it could be a quote that you heard could be a business tip, whatever it might be, is Oh, girl, Travis first and invite a second. Give us a tip or a hack of the week,

Travis
track your marketing. If you don’t know where it’s coming from, how are you going to scale your business and make sure all the different campaigns if you’re not, if you don’t have a tracking number on all of your different campaigns, you don’t know where it’s coming from. And you don’t don’t know where when you should unplug something because it’s not working. And you don’t know where you should throw an extra dollar to and help yourself scale. So that is between tracking it and make sure you’re answering your phone, the average law firm answers about 60% of the phone calls that are coming into the firm. So if you can’t do it, hire somebody to do it. Or there’s very low cost cost answering services out there. That’ll that’ll plug that hole. But you can’t imagine how many calls that we hear from people on the internet are absolutely not leaving a voicemail. So make sure you do that. But I tell people if you do that, you’ll spend half the money on marketing get twice the result if you just do that,

Tyson Mutrux
but I said don’t have voicemail. Make sure it goes to a live person no matter what. So get rid of your voicemail. Amen. Crazy that you spent all that money on marketing, and then it just goes right in the trash. But anyways, Vitesse, you are up next. Yeah, I’m

Vaidas
gonna kind of piggyback on that a little bit. So whether it’s like you said voicemail is the death note, I mean, I get someone’s voicemail, I never leave a message, I would say on the same element, if someone calls your office and they get that Robo, hey, you’ve reached such and such law firm for such and such Donald What immediate hang up, like you have to have somebody answering the phone. So they’re talking to the human being, on that point, never leave a voicemail, and no one’s actually going to call you as a law firm if you get voicemails they’ve moved on. Okay, I can’t tell you how many examples I have of law firms that got a call on Friday night, they call them back Monday. And they just lost out on a huge case, because they’re not waiting two days, they want an immediate result there. And the other thing that you can do, and this is part of what we do with these local service ads, such as know what your staff is, how they’re interacting with your potential clients, you spent all this money on this marketing, and they call your law firm, what is what is their conversation, like? We use it as a as a training tool, a lot of times where we can listen to these phone calls. And we’ve, we’ve actually dialed up some law firms and said, Hey, I want you to listen to this phone call. Because I think you should probably know that this is how it’s being reacted to as far as when some people call it and it’s everything from me, this is an extreme example. But we literally had somebody that was in the ICU, after being hit by a drunk driver in a car wreck calling on their cell phone for the attorney. And the receptionist basically put them on hold and then said, hey, no one’s here. We’ll call you back. And we played that for the law firm. And Travis and I were both on this. So he’s laughing. And the guy basically was like, hang on a second. He called you know, it wasn’t to get her in trouble. But it was like, You can’t do that, you have to know that that kind of call requires immediate interaction with an attorney. Right? So simple things like that. It’s also a training tool where I’ve had people say, Oh, the attorney doesn’t have any time until March for her first appointment. And they’re like, I’m done. I’m going to, I can’t wait that long. So make sure that the person that is the first contact, or the first person they’re talking to law firm,

Tyson Mutrux
is a good one. Did that case sign up right away, and then you can get rid of it later if you don’t want it. So both those are great advice. My tip of the week, it’s the bane of my existence is email, not a fan of email at the end sucks. And one of that one of the hardest things about emails, once you open your email inbox, you’re kind of sucked into it. And there’s a tool of use Google Chrome, it’s called checker plus for Gmail. And I think that checker plus does it for Outlook too, if you want to use it, but it allows me to just kind of click on it, click on it right now and kind of see what’s in there really quick. But I need to address something or if I need to send a quick email without going into my email. I can do it because I don’t know about you, but sometimes I’ll need to send an email or go into my email to send it and then I get sucked into something else and I can’t stay In that, but check your plus for email here for Gmail is my tip of the week, Vitesse and Travis, thank you so much for Come on. Really, really appreciate it. Thank you for being sponsors. It allows us to put on events that are productive that are really good for our members. So thank you so much. Absolutely.

Speaker 1
Thanks for listening to the maximum lawyer podcast. To stay in contact with your hosts and to access more content. Go to maximum liar.com. Have a great week and catch you next time.

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