In this episode, Jim & Tyson interview Brooke Moore & Laura O’Bryan of MyVirtual.Lawyer, an entirely online law firm. Listen as they go over their business model set up! Mindset, marketing, lessons learned, biggest struggles and more!
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Topics:
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- Overview about their firm
- MyVirtual.Lawyer is an entirely online law firm
- They offer non traditional services: limited scope representations
- Customize the entire experience based on individual’s needs and their budget
- Remote interactions through software: client portal
- Differentiation from traditional practices
- Litigation in family law
- Outsourcing
- Technology
- Feedback from clients
- Always positive
- No pushbacks
- Lessons learned
- Trial and error
- Finding the right technology
- Pivot - We have to try it and see if it works and if it doesn’t we pivot
- Flexible in services and technology
- Automation time savers implemented
- Practice manager software
- Thinking our intake tools with our documents
- Intake forms
- Automation
- Empowering clients
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- Marketing the virtual practice
- UPS box for SEO purposes
- Marketing not specific to a location
- Social media marketing
- Arrangement with lawyers
- Law firm in Arkansas
- Licenses to use the brand in the states that it is legal
- Division of labor
- A team made of women
- A portable career
- Where do they see this going?
- Expanding to other states
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- What it is that clients need and how can we do it better?
- Improvement and growth
- Implementation of new ideas
- Planification
- Working in the business and on the business
Jim’s hack: An app, Airtable. A database that also lets you collaborate and store documents inside the collaboration. It’s like a Google Sheets on steroids.
Brooke’s tip: Try to be as efficient as possible because that is going to free up time and push and move forward.
Laura’s hack: Don’t be stuck. Push the boundaries. Have a good work/life balance.
Tyson’s tip: Time maximization units. Don’t let more than 3 minutes go by without doing something really productive.
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