In today’s episode we’re throwing it back to one of Jim and Tyson’s favorite episodes: #99 The Business of Law.
In this episode, Jim and Tyson join Billie Tarascio, a family law attorney who runs her own law firm: Modern Law. They dive into how she analyzes and tracks data, the systems to do it, and how she implements all of it in her law firm.
Jim’s Hack: Slow down your sales process. Receive someone when they’re ready to hire you.
Tyson’s Tip: Book by Peter Shankman: Customer Service: New Rules for a Social-Enabled World
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